DDR Innova
Privacy Policy
This Privacy Policy describes how DDR Innova, L.L.C. (“DDR Innova,” “we,” “our,” or “us”) collects, uses, stores, and protects personal information when you visit ddrinnova.com, submit forms, book a call, or otherwise interact with our website and related marketing channels.
1. Information We Collect
Contact and inquiry data: name, email, company, message content, and similar details you submit via forms, email, or scheduling tools.
Technical and usage data: IP address, device/browser type, pages viewed, referring URL, approximate location derived from IP, and interaction events (for example clicks or scroll depth) collected via analytics and tag management tools.
Marketing attribution data: campaign parameters such as UTM source/medium/campaign, gclid, and related identifiers when you arrive from ads or campaigns, so we can understand which channels bring inquiries.
Communications: records of emails or messages you exchange with us.
2. How We Use Your Information
Respond to inquiries, schedule calls, and provide information about our services.
Operate, secure, and improve the website and user experience.
Measure traffic, campaign performance, and conversions (including via Google Tag Manager, Google Analytics, and Google Ads when configured).
Maintain lead records for sales follow-up (for example in tools such as Airtable or equivalent CRM systems).
Comply with legal obligations and enforce our Terms.
3. Cookies, Analytics, and Advertising Tags
We may use cookies and similar technologies, including Google Tag Manager (GTM), Google Analytics (GA4), and Google Ads tags, to understand site usage and measure marketing effectiveness.
Where required by applicable law (including for visitors in the EEA/UK), we will seek appropriate consent before enabling non-essential analytics or advertising cookies. You can control cookies through your browser settings and, when available, our cookie preference tools.
4. Data Sharing
We do not sell your personal information. We may share data with service providers that help us operate the site and our business, such as:
Hosting, CDN, and security providers (for example Cloudflare and our hosting platform).
Analytics and advertising platforms (for example Google).
Form, CRM, or spreadsheet tools used to store and process leads.
Professional advisors when required, or authorities when legally obligated.
These providers process data under their own terms and only as needed to perform services for us.
5. Data Security
We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as needed for the purposes described above, including sales follow-up, analytics in aggregate form, and legal or accounting requirements. You may request deletion of inquiry data subject to applicable legal exceptions.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, email us at the contact below.
8. International Transfers
We may process information in countries other than your own, including where our service providers operate. Where required, we take steps to ensure appropriate safeguards for such transfers.
9. Children’s Privacy
This website is directed to business audiences and is not intended for children under 16. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Policy periodically. Material changes will be reflected by updating the Effective Date. Continued use of the site after changes means you acknowledge the updated Policy.
Contact Information
For privacy questions or requests, contact:
DDR Innova, L.L.C.